FREQUENTLY ASKED QUESTIONS

• All items are sold "AS IS." Buyer assumes all risk and responsibility for purchase of said item regardless of any display of marketing accuracy or other verbal information.

• Buyer is invited and encouraged to inspect and operate any such item in consideration for purchase and is encouraged to have a third-party inspection and performance testing if said buyer is not available for such inspection and testing.

• BTS Equipment offers training when and where called upon for equipment basic operations only.

• Buyer assumes all risk and responsibility for use of such purchase according to its original manufacturer’s safety and operational guidelines.

• Any and all manufacturer updates, recalls, certifications, ongoing service maintenance, and training are solely the responsibility of the buyer.

• Links and rods

• Die-electrical insulated boom testing

• Load testing

• 10 year Inspection intervals on certain components

• Visual crack inspection (steel and fiberglass)

• Bucket inspections

• Speed test

• Control systems test

• Travel height display

• Levelers inspection

• Limits of boom damage (cuts, cracks welds )

• Hydraulic systems performance

• Outriggers functions

• Rotation tolerance and performance

• Upper and lower control testing

No, shipping is not included.

Yes, we can provide shipping to any international port of your choice.

If you have your truck(s) shipped directly from BTS Equipment to any location outside of Michigan, we don’t collect state sales tax. You will pay your state sales tax when you register your truck(s) in your state.

Yes, we have personnel that will work with you to review all finance options available through our 3rd party lenders which include loan and leasing options.

If you don’t see what you are looking for, please let us know and we will search diligently to see what might be available for you. This might even include putting you in touch with another truck dealer in our network of contacts, if that will allow locating exactly what you want.

We have a restocking fee policy in place to ensure smooth transactions and fair practices for all our customers. If a buyer decides not to proceed with the purchase of a truck after making a deposit or full payment, a restocking fee of 20% of the total item price will be charged. This policy applies to purchases funded within 3 days of the transaction. There are no exceptions to this restocking policy. This fee helps cover the administrative costs and potential lost sales from other interested buyers. Thank you for your understanding.

When operating close to power lines, exact requirements must be followed at all times. Firstly, only employees that are qualified should be allowed to use them and overhead lines should always be properly grounded. Also, the requirements for keeping a specific distance while using this equipment must be followed exactly to ensure the safety for both the operator and anyone within the operating space.Before being used, the controls should be marked clearly and visible by the operator and also should have tests conducted daily to guarantee absolute safety for all involved. Any employee that plans to operate bucket trucks should wear the proper protective gear as well. This gear includes such things as safety goggles, work gloves, hard hats, and appropriate protection from potential falling objects. The operator/employee of the safety bucket should always have his feet planted at its floor and the distribution and load should be checked regularly to ensure that they fall within the appropriate safety guidelines. The brakes should also be set and all of the controls should never be operated without the permission of the employee. All of these safety precautions are to ensure that people within the operating area of the trucks and equipment are safe at all times.

Yes, we test and service both truck mounted and mobile track unit aerial devices.